Strategies to manage and resolve conflict more
productively
I recently
had a small disagreement with the director of our center on what task are
appropriate for members in the prek program to be doing that in other wise is not
considered a part of their job description. Normally we do not have a problem
in helping out when other parts of the center is shorthanded but we were told
specifically not to be doing these things because we work in prek division. However such task that we are being asked to
do, we should not be doing them, and would not be doing them if state or any
other higher authority were present. Even
though I do like helping out whenever possible, but I do not like putting my
job in jeopardy if something was to happen.
Furthermore
I explained my feelings, and situation to the director and asked if there was
some way that they could get more help. But she said she would be responsible
if something went wrong. But hearing this only made me more aware that she was
not taking my feelings or any of the other staff feelings into consideration or
hearing what I was saying about being truthful, and honest in what we are doing.
Therefore
I feel nothing was solved and I would likely have to look into the CNVC training
which states “Nonviolent Communication skills will assist you in dealing with
major blocks to communication such as demands, diagnoses and blaming. In CNVC
trainings you will learn to express yourself honestly without attacking. This
will help minimize the likelihood of facing defensive reactions in others. The
skills will help you make clear requests. They will help you receive critical
and hostile messages without taking them personally, giving in, or losing
self-esteem. These skills are useful with family, friends, students,
subordinates, supervisors, co-workers and clients, as well as with your own
internal dialogues”.
Reference